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An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect.
If you have a strong Dynamics 365 background, we can provide an excellent platform to develop your career in order for you to help our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance and many more.
What you'll be doing:
- Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business
- Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies
- Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team
- Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Dynamics 365 for Marketing
- Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality
- Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies involving AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructure
- Working as part of consultancy projects and within high-performing, collaborative teams
- Support practice development activities
- Participate in pre-sales activities
What experience you'll bring:
- Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users and author high quality design documentation.
- Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs.
- Highly proficient in designing and deploying Dynamics 365, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities.
- Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations.
- Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management
- Able to take a hands on-approach
Should have experience of the following;
- Dynamics 365 Customer Engagement
- Dynamics 365 for Sales
- Dynamics 365 for Customer Service
- Dynamics 365 for Marketing
- Power Pages
- Power Automate
- Power Apps
- Scrum project delivery methodology
- Azure Functions
- Azure Service Bus
- Azure LogicApps
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA
what we'll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
For more information on NTT DATA UK & Ireland please click here: NTT DATA
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.
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“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Fernando Apezteguia, CEO, NTT DATA UK
