Dynamics 365 Developer

Salary & Benefits: Competitive Salary + Bens

Department / Function: Technical Consultancy

Location: West Midlands

Job Advert Description:

The Role

We have an exciting opportunity for an experienced Dynamics 365 (Customer Engagement) Developer to join our growing CRM team based in Solihull, delivering high quality solutions for our clients.

The role will be acting as a member of the development team with strong technical knowledge, including analysing requirements, build and test activities, as well as providing ongoing 3rd line support following implementation.

The role is customer facing and will include a degree of travel to customer sites as required.

The Opportunity

  • Deliver innovative Microsoft Dynamics 365 solutions through all stages of the development lifecycle, from analysis to design, development, testing, training, deployment and service transition.
  • Configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript.
  • Work with the wider Microsoft stack such as LogicApps, Azure Service Bus, WebJobs, PowerApps, Power BI and portals. Making use of cutting-edge technologies involving AI, IoT and RPA.
  • Collaborate with other developers, business analysts, solution architects and other IT professionals to implement Dynamics 365 solutions.

The Person

  • Good CRM experience using technologies from Dynamics 365 Customer Engagement to Dynamics CRM 2011, with good development skills in C# and JavaScript.
  • Proficient in Dynamics 365, with experience of configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities.
  • Experience in a customer facing or professional services role with excellent written and oral communication skills.
  • Advantageous to have experience of the developing and consuming SOAP and REST based web services
  • Advantageous to have experience developing ASP.Net based web applications and experience of the wider Azure/Office 365 stack, such as Microsoft Flow, LogicApps, Azure Functions and WebJobs.
  • Advantageous to have experience in integrating Dynamics 365 with other applications using tools such as TIBCO Scribe, LogicApps, Jitterbit or Mulesoft and experience of Agile methodologies and participating in Agile ceremonies such as sprint planning, reviews and retrospectives.
  • Excellent problem-solving skills and the ability to independently perform root cause analysis.



Join NTT DATA in the UK and you will be joining a growing company where you will be more than just another employee. With an entrepreneurial attitude you will have the opportunity to grow your career and stand out from the crowd. At NTT DATA we help develop innovative business and IT solutions for some of the most respected organisations in the public and private sectors. 

At NTT DATA we place great importance on the value of diversity. The powerful effect of being able to call on a diverse workforce and all the benefits that go with it are central to our culture. It's a core principle that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. We believe that building an inclusive and diverse workplace is essential to our success; we want our people to feel comfortable, be themselves and, as a result thrive.

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