EUC Digital Workplace Solution Lead

Salary & Benefits: Competitive Salary Plus Benefits

Department / Function: Technical Consultancy

Location: West Midlands

Job Advert Description:

The Role

We are seeking an End User Computing (EUC) Solution Lead to play a key role in one our large Telecommunications customers. The role will be reporting into the CIO’s office to transform their work place and End User Compute offering.

The focus of the role will be to develop service offerings focused on delivering a centralized, flexible workplace and responsive, adaptive support for a superior user experience.

Design and develop innovative solutions encompassing automation and self-healing capabilities. The role will be varied and cover a broad range of technologies.

The role will report into the Delivery and Operations Director as part of Technology Services within the UK delivery Centre organisation and to the Delivery Director on the account.

The role will be primarily based in Leeds with fortnightly meetings in the south at the clients headquarters.

The Opportunity

  • Define and develop compelling and innovative EUC solutions based upon complex, in-complete and conflicting requirements.
  • Manage customer stakeholders
  • Act as a trusted advisor to customers and build empathy at all levels from CIO down
  • Designing and delivering suitable solutions in line with customer needs and expectations.
  • Owning the pre-sales and estimations, presentations, workshops and service delivery, ensuring a positive customer relationship is maintained.

The Person

  • Confident with excellent interpersonal skills with outstanding verbal and written communications
  • Strong experience in a customer facing architect and delivery role
  • Ability to engage project and service stakeholders up to a senior level with confidence.
  • Working Service Management and ITIL knowledge
  • Track record of delivering services to defined service levels.
  • Ability to ‘take ownership’ of issues without prompting

Join NTT DATA in the UK and you will be joining a growing company where you will be more than just another employee. With an entrepreneurial attitude you will have the opportunity to grow your career and stand out from the crowd. At NTT DATA we help develop innovative business and IT solutions for some of the most respected organisations in the public and private sectors. 

At NTT DATA we place great importance on the value of diversity. The powerful effect of being able to call on a diverse workforce and all the benefits that go with it are central to our culture. It's a core principle that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. We believe that building an inclusive and diverse workplace is essential to our success; we want our people to feel comfortable, be themselves and, as a result thrive.

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